We may collect the following types of information, depending on the service you use:

- **Contact Information**: Such as your name, phone number, email address, and communication preferences.

- **Appointment Details**: Information you provide while booking an appointment, such as preferred dates, time slots, services needed, symptoms (in healthcare use cases), or location.

- **Travel or Booking Preferences**: Including destination, travel dates, hotel preferences, or passenger details.

- **Lead Data**: When used for lead generation (e.g., clinic inquiries or travel quotes), we may collect business name, inquiry details, or intended service usage.

- **Chat Interaction Logs**: Conversations with our bots (including WhatsApp, web, and voice bots) may be stored for analytics or support.

- **Technical Data**: Device type, browser, operating system, IP address, and access logs.

We use the collected data to:

- Book appointments or reservations on your behalf with clinics, hospitals, travel agents, or other service providers

- Send booking confirmations and reminders

- Share inquiries with relevant service providers or customer service teams

- Improve chatbot accuracy and personalization

- Track usage patterns and diagnose technical issues

- Comply with legal or contractual obligations